Forbes Motors GM Named CarGurus Top-Rated Dealer
Forbes Motors GM Named CarGurus Top-Rated Dealer
Posted on August 12, 2026
Forbes Motors GM Named CarGurus Top-Rated Dealer
We have some exciting news to share! Forbes Motors GM has been named a CarGurus Top-Rated Dealer, and we’re incredibly proud to celebrate this recognition with the customers who helped make it possible.
This award means a lot to us because it’s rooted in customer experiences. The reviews and feedback people share after visiting our dealership give future shoppers a glimpse into what they can expect, and they give our team valuable insight into the things we’re doing right.
So, before we say anything else, we want to say thank you. Thank you for choosing us, trusting our team, sharing your experiences and recommending us to others. This recognition belongs to our customers and our staff alike.
Come Experience Our Top-Rated Dealership
What Does Being a CarGurus Top-Rated Dealer Mean?
CarGurus is a popular automotive marketplace used by shoppers to research vehicles, compare listings and connect with dealerships. Its Top-Rated Dealer recognition highlights dealerships that stand out based on strong customer feedback on the CarGurus platform.
That’s what makes this award especially rewarding for us. It’s not simply recognition for the vehicles we sell. It reflects the experiences customers have when they interact with our team.
Those experiences can begin online with a question about a vehicle and continue through a showroom visit, test drive, financing conversation and delivery. They can also continue years after the sale through regular maintenance and service.
Every interaction is an opportunity for us to make the automotive experience a little easier, and being named a CarGurus Top-Rated Dealer tells us those efforts are being noticed.
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This Recognition Starts With Our Customers
A dealership can talk about customer service all day, but ultimately, customers are the ones who decide what a great experience looks like.
That’s one of the reasons this recognition means so much to us.
Every review represents a real interaction. It might come from someone purchasing their first vehicle, a returning customer upgrading to something new, a family searching for more space or a truck owner looking for the capability needed for work and recreation.
Each person comes through our doors with different priorities, and our job is to listen.
We want you to feel comfortable asking questions, comparing options and taking the time you need to make your decision. Buying a vehicle is a significant purchase, and you deserve clear information and a team that respects what matters to you.
Positive reviews tell us that approach is making a difference, and they motivate us to keep improving.
To everyone who has taken the time to leave us a review: thank you. Your feedback helped make this achievement possible.
It’s About More Than Selling Vehicles
We’re proud to represent Chevrolet, Buick, GMC and Cadillac, which gives us the opportunity to help people with an incredibly diverse range of automotive needs.
Some customers walk in looking for a dependable vehicle for their daily commute. Others need more space for family life, a capable pickup for work, a premium SUV or something that can confidently tow a trailer. We’re also meeting more drivers who want to learn about hybrid and electric vehicles as they consider what they want to drive next.
Having four GM brands available gives us plenty of options, but our focus isn’t simply on showing you more vehicles. It’s about helping you narrow those choices down to the ones that make sense for you.
That means answering questions without overcomplicating things, explaining features in a useful way and understanding what you actually need from your next vehicle.
Sometimes the right answer is obvious. Other times, it takes a few test drives and conversations to get there. We’re happy to help with both.
Explore Our New Chevrolet, Buick, GMC and Cadillac Inventory
We're Here for the Entire Ownership Experience
One of the most rewarding parts of our business is seeing customers come back.
Sometimes they’re returning for regular maintenance. Sometimes it’s time for seasonal service or a repair. And sometimes we see someone we helped years ago walk back through our doors because it’s finally time for their next vehicle.
Those relationships matter to us.
Our goal isn’t to provide one good experience on the day you pick up your vehicle. We want to be a dealership you’re comfortable calling when you have a question and coming back to when your vehicle needs attention.
Our service, parts and sales teams all play a role in making that happen. From routine maintenance and repairs to genuine GM parts and future vehicle purchases, we’re here to support our customers throughout their ownership journey.
That long-term relationship is a big part of what customer service means to us.
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A Team Achievement Worth Celebrating
Our customers are at the heart of this award, but we also want to recognize the people who come to work every day determined to provide a great experience.
A dealership is a team effort.
Our sales representatives help customers navigate their options. Our finance team helps make the numbers and paperwork easier to understand. Our service advisors and technicians help keep vehicles performing at their best, while our parts and support teams keep everything moving behind the scenes.
Often, it’s the small things that customers remember most: someone taking extra time to answer a question, following up when they said they would, explaining a feature one more time or helping make an appointment easier.
Those moments add up, and they shape the experience people associate with our dealership.
Being named a CarGurus Top-Rated Dealer is something our entire team can celebrate together. It recognizes the collective effort that goes into earning a customer’s confidence every day.
Your Feedback Keeps Us Moving Forward
Receiving an award is exciting, but we don’t see it as a reason to stop and admire what we’ve already accomplished.
We see it as encouragement to keep going.
Customer feedback gives us an opportunity to understand what people value about their experience and where we can continue getting better. Every new customer who contacts us or walks through our doors gives us another opportunity to earn the kind of feedback that led to this recognition.
That matters because reputation isn’t built by one great day or one great review. It’s built over time through consistent experiences and relationships.
We want customers to leave feeling that their questions were answered, their time was respected and their business was genuinely appreciated.
That was important to us before receiving this award, and it will remain important long after the celebration is over.
See What Our Team Can Do for You
Proud to Serve Kitchener-Waterloo and Beyond
Being part of the Kitchener-Waterloo community is something we’re proud of, and we’re grateful to welcome customers from well beyond the immediate area, too.
Some people discover us while searching online for a particular Chevrolet, Buick, GMC or Cadillac. Others arrive after a recommendation from a friend or family member. Many have been coming to us for years and already know members of our team by name.
However that relationship begins, we appreciate every opportunity to earn your business.
Our CarGurus recognition gives us another chance to celebrate the community that supports us, and we hope it also gives new customers a little extra confidence when deciding where to begin their next vehicle search.
If you haven’t visited us before, we’d love the opportunity to show you the experience behind the reviews.
Thank You for Helping Us Become a CarGurus Top-Rated Dealer
At the end of the day, this is really a thank-you story.
Thank you to the customers who purchased their first vehicle from us and to those who have returned for their second, third or even more. Thank you to everyone who trusts our service team to care for their vehicle. Thank you for the referrals, the conversations and the reviews.
And thank you to our staff for bringing their best to work and helping create the experiences our customers have recognized.
Being named a CarGurus Top-Rated Dealer is an achievement we're proud to share with all of you.
If you’re searching for a new Chevrolet, Buick, GMC or Cadillac, exploring our pre-owned inventory or looking for a team to help care for the vehicle already in your driveway, we’d be happy to help.
From all of us at Forbes Motors GM, thank you for your continued support. We look forward to welcoming you soon.